Customer Service Process
Pre-sales Service Process
  • 1
    Establishing Business Relationship
  • 2
    Understanding Demands of Customers
  • 3
    Making Offers
  • 4
    Producing Samples
  • 5
    Customer Testing and Confirming Samples
  • 6
    Customer Purchasing Orders
  • 7
    Card Cube Offering Proforma Invoices
  • 8
    Customer Making Payments
  • 9
    Order Details Confirming
  • 10
    Producing Goods
  • 11
    Delivering Products
  • 12
    Providing Tracking Numbers
  • 13
    Customer Feedback Within One Month after Receiving Goods
Pre-sales Service Process